• Tailored Health & Safety Training That Sticks

    Let's face it, traditional assessment-based Health & Safety training can sometimes be a little bit... underwhelming.
    You know the sort of thing, participants struggling to stay awake through endless PowerPoint slides, generic information attendees don't find relevant to the their job and things going back to the status quo after the course has finished.

    What if there was a better way ?

  • Tailored Health & Safety Training

    NZQA H&S assessments and qualifications show that training has been completed and a specific level of competency achieved at course completion. So how much of that new knowledge do trainees actually retain so it can be put to use in the workplace ? The answer is “it depends”…


    The day after a course, participants will retain on average 10% of what they read, 75% of what they did hands-on and 90% of what they taught others.


    At Futurebright we aim for a minimum of 75% by building upon and complementing NZQA H&S qualifications with tailored training that incorporates your team members’ everyday work, workplace scenarios and documentation. And for supervisors, first line managers and in-house trainers, similarly tailored training is combined with ongoing one-to-one mentoring to help turn theory into practice and impact.


    There are many benefits to this approach - incident and accident rates are improved, health and safety becomes part of organisatonal culture, employee wellbeing improves and, importantly, it helps your organisation demonstrate a strong focus on participation and engagement as required under the Health & Safety in the Workplace Act 2015.

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    How it works

    I create custom Health & Safety programs tailored to your workplace, using your documents and relevant, real-life scenarios to create training that sticks.

    These programs are the perfect complement to NZQA-assessed training and are highly effective when it comes to ensuring your people gain a real understanding of H&S and know how to apply key concepts in the workplace.

    And don't worry about scheduling headaches – I'm flexible and work around your team's needs including timing courses to suit shift workers.

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    Engaging & interactive

    No 'Death by PowerPoint' here. My training is always interactive, workshop-based and designed to keep participants engaged to maximise knowledge retention.

    I use customisation and skilled facilitation to improve engagement and understanding with the end goal of getting your people actively involved in making H&S real, relevant and a key part of your organisation's culture.

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    Beyond Health & Safety

    Soft skills (sometimes referred to as transferable or interpersonal skills) are general traits – such as communication,
    teamwork, and adaptability – which are not specific to any job and that help employees excel in any workplace. According to research conducted by Harvard University, 85% of job success can be attributed to soft skills with the remaining 15% being due to technical skills.

    I use LEGO® Serious Play® and Riders & Elephants’ Emotional Culture Deck to incorporate soft skills development into
    my training and have found both frameworks to be highly effective and well-received by trainees.

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    Cost-effective

    NZQA-certified Health & Safety training is important but it isn't always required and it can certainly be expensive.

    By designing and delivering high-quality, practical and highly-relevant training at more affordable rates I help you stretch your training dollar and make it much more effective.

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    Beyond Health & Safety

    20+ years as a flight attendant and Police officer has provided me with deep experience in the areas of customer service, de-escalation, addressing workplace bullying and communication.

    That experience, combined with Counselling Certificate training, has enabled me to branch out into helping organisations develop and implement impactful wellness and mental health programmes.

  • Benefits of Tailored Health & Safety Training

    1. Focus on Holistic Skill Development

    Poipoia te kakano kiapuawai

    Nurture the seed and it will blossom.

    While NZQA assessments provide an essential framework for achieving standardised outcomes. Non-assessment training allows for a broader exploration of skills and knowledge , an approach that encourages learners to develop a deeper understanding of the subject matter. Being culturally inclusive makes for a safe learning environment for everyone fostering innovation, adaptability, and practical problem-solving.

    2. Supportive Learning Environment

    Kāhore taku toa i tetoa takitahi, he toa takitini

    We cannot succeed without the support of those around us.

    Non-formal assessment training provides for a relaxed and supportive learning environment that reduces performance anxiety. This allows participants to focus on their personal and professional growth, open discussions and rovides more time for learning.

    This complements the more structured environment of NZQA assessments and provides an effective alternative for those who thrive in a less pressured setting.

    3. Emphasis on Practical Application

    I orea te tuatara ka patu ki waho

    A problem is solved by continuing to find solutions.

    My training emphasises real-world application and hands-on experience, complementing theoretical knowledge gained through NZQA assessments. This practical approach allows learners to apply their knowledge in a meaningful way and develop the skills they need to excel in their workplace.

    The end result is more consistency throughout your workplace, less reliance on short cuts and handed down procedures and a reduction in unsafe acts and incidents.

    4. Valuing Competency & Capability

    Mā te huruhuru ka rere temanu

    Adorn the bird with feathers to enable it to fly.

    Tailored training prioritises competency and capability, focusing on learners can do in real situations. This complements the NZQA's framework building on skill and understanding providing a valuable alternative for those who prefer to demonstrate their skills through practical application rather than written assessments.

    5. Flexible & Adaptable Learning Experiences

    Ka mate kāinga tahi, ka orakāinga rua

    There is more than one way to achieve an objective.

    Being flexible and adaptable allows time for deeper discussions, scenario-based learning and customised learning experiences to suit diverse learning styles and cultural contexts all of which contributes to better engagement and dramatically improved learning and retention.

  • Courses

    All participants receive a Certificate of Completion for their training records.

    Hazards & Risk Management

    Gain the expertise to proactively identify and manage workplace risks with this engaging and practical course. You'll develop the skills to assess hazards, recognize potential dangers, and implement effective strategies to prevent injuries, illnesses, and incidents.

    Whether you’re in construction, healthcare, manufacturing,or any other industry, this course is designed for anyone responsible for workplace safety—empowering you to create a safer, more secure work environment.

    This course covers duties and responsibilities under the Health & Safety at Work Act 2015.

    Train the Trainer

    'Train the Trainer' courses upskill selected staff members to become workplace trainers and coaches themselves, ensuring ongoing knowledge-building and sharing within your team. This is great option for staff development and building a strong Health & Safety culture within your organisation.

    Post-training I am available to coach them, answer questions and provide guidance as they step into their new H&S responsibilities.

    Introduction to Incident & Accident Investigation

    Unlock the skills to effectively investigate and prevent workplace incidents with our dynamic Accident and Event Investigation course. This hands-on training equips you with the tools and knowledge to thoroughly report and analyze accidents, identifying key factors to prevent future occurrences.

    One of the course highlights is a realistic simulated accident scene, where you'll put your investigative skills to the test in a practical, engaging environment.

    Preventing Discomfort, Pain & Injury

    This course is designed to support those who care about the well-being of their team and are responsible for preventing and managing discomfort, pain, and injury in the workplace.

    You'll gain practical insights into effective techniques, including safe lifting and movement strategies tailored to everyday tasks.

    With a focus on reducing back and musculo-skeletal injuries, this course empowers you to create a safer, healthier work environment for yourself and those around you.

    Workplace De-Escalation

    With the rise in challenging interactions faced by staff it’s essential to equip them with practical skills to confidently manage and de-escalate potential conflicts.

    This course provides valuable techniques to defuse tense situations and promote safer, more positive outcomes for everyone involved.

    To quote Talor Swift, “if they don’t like you for being yourself, be yourself even more.”

    Mental Health & Wellbeing

    Incorporating the Wellbeing Deck by Riders & Elephants, this course helps people notice, reflect, and take action by moving from one emotional state to another with awareness and intention.

    By labeling emotions and identifying patterns, we can better navigate challenges and sustain positive momentum.

    This course is designed to help leaders, teams, and individuals foster a culture where wellbeing is an action, not just an idea.

    Hazards & Risk Management

    1/2 Day Refresher

    Workplaces policies, procedures, and personnel change over time and training provided two or three years ago may no longer reflect these updates. This refresher course helps ensure employees remain informed, engaged, and aligned with current safety practices.

    This training can also serve as part of your onboarding process, helping new staff integrate seamlessly while reinforcing key safety principles across your organisation.

    H&S Representative

    1/2 Day Refresher

    Designed for Health and Safety Representatives who have previously completed training, including Unit Standard 29315 – Provisional Improvement Notice (PIN) training.
    Additionally, organisations may choose to include Health and Safety Champion participants to enhance workplace safety leadership.

    LEGO Serious Play ®

    Facilitation

    LEGO® Serious Play® is a facilitation methodology that uses LEGO bricks to stimulate creative thinking, communication, and problem-solving, encouraging participants to build models and share stories about their ideas, ultimately fostering knowledge creation and shared understanding.

    Get in touch if you'd like to try LEGO® Serious Play® for your next team planning session, product design session or problem-solving workshop.

  • About Me

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    Hi, I'm Heidi Hasselmann, founder and managing director of Futurebright and, in one way or another, I’ve spent my entire career in Health & Safety, including more than 15 years as a trainer for several of New Zealand's leading H&S training organisations.

    My professional qualifications and memberships include:

    • Dip. NEBOSH
    • National Certificate in Adult Education & Training (L4)
    • National Certificate in Business Studies (L4)
    • National Certificate in Occupational Health & Safety (L4)
    • Certificate in Counselling
    • Member of HASANZ & NZISM

    One of the most important things I have learned along the way is that effective training is never a one-size-fits-all proposition. Too often, standardised training focuses on box-ticking rather than providing long-term behaviour-changing value and that’s where I make a real difference by building training around your procedures, documentation and work scenarios.

    Tailoring Health & Safety training to your organistion's unique requirements dramatically improves relevance, staff engagement and understanding - all of which has a positive impact on safety culture.

    If you'd like to know more about Health & Safety training custom-designed for your organisation, people and requirements please click the button below to contact me for a free, no-obligation discussion.

  • Testimonials

    “Heidi is a star who can really engage with a group. She’s adaptable and just lovely and engaging !”

    “Awesome trainer, made sure we got things. Awesome hands-on exercises. 5 stars !”

    “Great course. Very interactive, fun and learned so much. She didn’t use much PowerPoint and I learned much more about legislation and responsibilities. Thanks Heidi !”

    “Fun course with lots of learning. Very interactive and helpful. Great explanations.”

    “Heidi was great and had really interesting stories to cement how important Health and Safety is.”

    “This is the most informative and helpful course I have attended to date.”

  • GET IN TOUCH !

    Let's talk about Health & Safety training that's tailored to your business, schedule and budget.